Foxy Consultancy

Version: June 2026

These terms and conditions are drawn up in English. In the event of any translation or interpretation dispute, the English version shall prevail and be binding.

1. Definitions

1. Contractor: Eszter Matla-Fodor (Foxy Consultancy), registered in Sweden with organisation number 8812019746.
2. Client: any natural or legal person engaging the Contractor.
3. Services: all services provided by the Contractor, including but not limited to bookkeeping, tax advisory, virtual assistance, and website development.
4. Agreement: any agreement between the parties to which these terms apply.
5. Prepaid Hours Card: a prepaid bundle of hours purchased in advance by the Client, available in three tiers as published on the Contractor’s website.

2. Applicability

1. These terms apply to all offers, agreements, and services.
2. Deviations are valid only if agreed in writing.
3. The Client’s general terms and conditions are expressly excluded.

3. Formation of the Agreement

1. An agreement is formed upon the Client’s written or verbal acceptance, or upon completion of payment for a Prepaid Hours Card.
2. The Contractor undertakes a best-efforts obligation, not an obligation of result.

4. Performance of Services

1. Services are performed with due care and professional skill.
2. No guarantees are given regarding outcomes or decisions by third parties, including tax authorities.
3. Decisions made by the Client based on the services are at the Client’s own risk.
4. Where information from the Client is required for proper performance, the Client is responsible for providing it accurately and in a timely manner.

5. Fees and Invoicing

Standard hourly rate

1. Services are charged at 500 SEK per hour excluding VAT, unless otherwise agreed in writing.
2. A minimum charge of 1 hour (500 SEK excluding VAT) applies per assignment, regardless of actual time spent. This minimum covers intake, assessment, communication, and administrative handling.
3. Invoicing takes place monthly in arrears based on actual hours worked. Time is recorded and billed per commenced half-hour.
4. Invoices must be paid within 14 days of the invoice date.
5. The Contractor reserves the right to adjust the hourly rate. Rate changes will be communicated in writing to existing Clients at least 30 days in advance.

Prepaid Hours Card

1. The Prepaid Hours Card is subject to the conditions set out in Article 14.

6. Late Payment

1. In case of late payment, statutory interest under Swedish law applies from the due date.
2. Collection costs may be charged to the Client.
3. The Contractor reserves the right to suspend services in the event of a payment arrears exceeding 30 days, following written notice.

7. Limitation of Liability

1. The Contractor shall not be liable for damages arising from decisions made by the Client based on the services provided.
2. Liability exists only in cases of intent or gross negligence.
3. Any liability is limited to the amount invoiced during the month in which the damage occurred. In the case of a Prepaid Hours Card, liability is limited to the purchase price of the card.
4. Liability for indirect or consequential damages, including loss of profit, is excluded.

8. Confidentiality

1. Both parties undertake to keep confidential all information received from the other party in the context of the agreement.
2. The Contractor will not disclose the Client’s confidential data, including financial data, tax information, and personal data, to third parties, unless required by law or expressly agreed in writing.
3. This confidentiality obligation remains in force after termination of the agreement.

9. Data Protection (GDPR)

1. The Contractor processes personal data in accordance with applicable privacy legislation, including the General Data Protection Regulation (GDPR).
2. Personal data is processed only to the extent necessary for the performance of the agreement.
3. The Contractor takes appropriate technical and organisational measures to protect personal data.
4. For more information on the processing of personal data, please refer to the Foxy Consultancy Privacy Policy, available on the website.

10. Intellectual Property

1. All documents, reports, advice, and other work products produced by the Contractor remain the property of the Contractor until the Client has fulfilled all payment obligations.
2. Upon full payment, the right to use the delivered work product transfers to the Client, unless otherwise agreed.
3. The Contractor retains the right to use the work for its own promotional purposes at all times, unless the Client objects in writing.

11. Termination

1. Either party may terminate the agreement with a notice period of 30 days, unless otherwise agreed in writing.
2. For one-off assignments, the agreement ends by operation of law upon full delivery and payment.
3. In case of early termination by the Client, the Contractor is entitled to invoice for work performed up to that point.
4. The Contractor may terminate the agreement with immediate effect in the event of a serious breach by the Client, including prolonged non-payment.
5. This article does not apply to Prepaid Hours Cards, which are governed by Article 14.

12. Force Majeure

1. Neither party shall be liable for failure to perform due to circumstances beyond reasonable control, including illness, technical failures, or government measures.
2. If a force majeure situation persists for more than 30 days, either party has the right to dissolve the agreement in writing without being liable for damages.

13. Governing Law and Disputes

1. These terms are governed by Swedish law.
2. The parties shall seek to resolve any disputes by mutual agreement.
3. If no resolution can be reached, the dispute shall be submitted to the competent court in Sweden.

14. Prepaid Hours Card

Purchase and activation

1. The Prepaid Hours Card becomes active upon receipt of full payment. No services will be provided prior to payment being confirmed.
2. The card is available in three tiers as published on the Contractor’s website. Prices are inclusive of Swedish VAT (MOMS) at the applicable rate.
3. By completing payment, the Client accepts these terms and conditions in full.

Validity

1. The Prepaid Hours Card is valid for 3 months from the date of purchase.
2. Unused hours expire automatically at the end of this period without any right to reimbursement or extension.

Use

1. Hours are deducted per contact moment, including emails, calls, and preparation time.
2. Each contact moment is billed in 15-minute increments, with a minimum charge of 15 minutes per interaction. Time is rounded up to the nearest 15 minutes.
3. The Client will be notified when the remaining balance falls below 30 minutes.
4. The Contractor maintains a record of hours used, which is available to the Client upon request.

No refund

1. Prepaid Hours Cards are non-refundable. No reimbursement will be given for unused hours, whether at expiry or in the event of early termination by the Client.
2. In the event of early termination by the Contractor due to a serious breach by the Client, no refund will be given for unused hours.
3. In the event of early termination by the Contractor for reasons other than a breach by the Client, unused hours will be reimbursed on a pro-rata basis.

Scope

1. The Prepaid Hours Card covers email and WhatsApp support, short advice, and administrative questions as described on the Contractor’s website.
2. Work falling outside this scope, including complex tax filings, bookkeeping assignments, and extended advisory projects, will be quoted and invoiced separately at the standard hourly rate.
3. The Contractor reserves the right to decline a request that falls outside the scope of the Prepaid Hours Card and to refer the Client to a separate agreement.